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Terms and Conditions
Delivery
Please allow 28 days for delivery.
Delivery Charges
We charge the Parcel Force 48 rate for the nearest higher kilo weight.
Delivery is free if you collect from Tiverton Pannier market.
Local delivery is also free if the total order value is greater than £9.99 and the delivery address is within 5 miles of Taunton, Somerset. 5 miles is defined as 5 miles or less according to the AA Route Planner using a start postcode of TA1 5HU and an end postcode of the delivery postcode.
All orders will be delivered as a single delivery.
Payment for Orders
Orders placed on this site may only be paid for by Credit/Debit card or Paypal. No other payment methods will be accepted.
Returns & Refunds
If you have any problems please contact John Makeham by telephone on 07931 244795, by e-mail at info@ucan-brew-it.co.uk or write to
U Can Brew It
70 Somerset Avenue
Taunton
Somerset
TA1 5HU
'Please report non delivery preferably within 7, but no later than 30, days of placing your order.
If goods are faulty, damaged or different from those ordered, please contact us within 7 days of receiving your order. We will replace the goods free of charge including postage or give you a full refund if preferred, within 14 days. It is important that you return the goods for you to receive a replacement or a refund.
If the goods are ordered in error we will refund the goods in full, if sent back within 30 days of your receiving your order, but will charge postage costs.
If you do not contact us within the number of days as above, will we deem that the order has progressed to completion.
The address for returns is
U Can Brew It
70 Somerset Avenue
Taunton
Somerset
TA1 5HU
Cancellation Of Order
You may cancel your order, without giving a reason, at any time before dispatch by notifying us by e-mail or letter for a full refund. Once the order has been dispatched, you can cancel it by e-mail or letter within seven working days from the day after receipt for a complete refund.
Please return the goods to us within 30 days from the date of cancellation. Returning items under this guarantee is the responsibility of the purchaser. We do not accept responsibility for return carriage costs or for items lost or damaged in transit to us. If you do not return the goods we will collect them at your cost. Payment for the goods will be refunded within 30 days of the notice of cancellation.
The address for returns is
U Can Brew It
70 Somerset Avenue
Taunton
Somerset
TA1 5HU
If you contact us after the given number of days above U Can Brew It has the right to assume that the order has progressed to completion. You will not have the automatic right to a refund.
This does not affect your statutory rights.
Complaints
If at any time you have cause to complain about our goods or service please contact Sharon Richmond by telephone on 07931 244795, by e-mail at info@ucan-brew-it.co.uk, or write to her at
U Can Brew It
70 Somerset Avenue
Taunton
Somerset
TA1 5HU
Your complaint will be dealt with speedily, efficiently and confidentially on a one to one basis. We will initially acknowledge your complaint and will then endeavour to come to a satisfactory and fair conclusion within 7 days. This does not affect your statutory rights.
U Can Brew It, 70 Somerset Avenue, Taunton, Somerset, TA1 5HU
07931 244795/ info@ucan-brew-it.co.uk
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U.K. Delivery
Only
£6.99
Mainland UK Only
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Party Season |
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Brew your own Wine and Beer ready for your Christmas and New Year parties.
Beer from 30p per pint
Wine from 63p per bottle
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Special Offers |
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